11-20 (22,721)
| 11. |  | Global Trends and Market Forecasts in Telecom BCC 2001: PDF on CD-ROM
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| 12. | | Best Practices in Customer Relationship Management: PDF Version
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| 13. | | Telco Billing Via Outsourcing and ASP: PDF CD-ROM
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| 14. | | Telco Billing Via Outsourcing and ASP: HTML CD-ROM
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| 15. | | IP Mediation: PDF on CD-ROM
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| 16. | | New Directions in Interconnect Billing: PDF CD-ROM
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| 17. | | New Directions in Interconnect Billing: HTML CD-ROM
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| 18. |  | Step Forward 1: Interactive CD-ROM (Net Use): 1
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| 19. | | GPRS and 3G Billing: HTML on CD-ROM
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| 20. | | GPRS and 3G Billing: PDF on CD-ROM
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